Master Security is the command platform for guarding, patrol and response companies: PSiRA compliance, rosters, attendance, digital occurrence book, patrol proof, incident case files and client reporting, all in one secure system that runs on your officers' own phones or a shared site device.
Stop running a security business on paper OBs, WhatsApp photos and spreadsheets nobody trusts.
Grades, registrations, training and inductions on every officer, with expiry warnings 90, 60, 30, 14 and 7 days before a credential's expiry date and again the day before, plus automatic blocks on ineligible deployments.
Officers check in on their own phone, with their location saved whenever the phone can find it, or on a shared site device with their employee number and PIN. Late and absent shifts escalate to managers automatically.
Checkpoints along each route, each recorded with how it was logged and where the phone was when it could tell, show what every patrol actually rests on. Missed and incomplete patrols are flagged for review, not buried.
Labels fade, not every officer carries a scanning phone and some spots suit a point with no label at all, so a checkpoint can be logged five ways. The method is always recorded and shown, which means a called-in patrol is never presented as if it was scanned on the spot.
Give each client a secure portal with coverage, patrol compliance and released incident reports. No more "what are we paying for?" calls.
The rest of the system, in short.
Build the roster per site and post. The compliance engine checks every allocation and flags leave clashes, double bookings and expired credentials before you publish.
A tamper-evident e-OB per site: entries can never be silently edited: corrections keep the original with a full audit trail.
Structured incident capture with photos and evidence. Original files are preserved with integrity hashes, severity-based escalations, and controlled client release.
Digital site inspections with corrective actions that have owners, due dates and verification, so nothing falls through.
Two-factor authentication, role-based access, tenant isolation, encrypted sensitive fields and a full audit log. POPIA by design.
No consultants, no training courses. If your team can use WhatsApp, they can use Master Security.
Choose a plan, pay securely with PayFast, and your login arrives by email within minutes.
Add officers with their PSiRA details, your clients, sites and posts.
Publish the roster. Officers see their shifts, check in on site and work the e-OB and patrols from their phones.
Managers command the day from the dashboard; clients see their coverage in the portal.
Registrations, grades and training sit on the officer record and are checked before any deployment, not remembered once a year.
Sensitive fields such as ID numbers are encrypted, access is role based, each company is isolated from the next, and every significant change is logged.
Officers without a smartphone use a shared site device with an employee number and PIN, or call the checkpoint in on radio for the control room to record. No personal handset needed.
Master Security installs like an app and keeps its shell cached, so when the tower drops your team gets a proper offline screen instead of a browser error.
Prices ex VAT. Pay monthly, or pay for the year and get 12 months for the price of 10. Cancel anytime. Your data stays yours.
Set up takes minutes. Your officers use their own phones, or a shared site device if they have no smartphone.